We step in where you need us (interim)
We place a senior consultant as your Head of E-commerce or CRM Manager, for as long as you need. You get someone who owns the results, not an advisor on the sidelines.
Omniarch's Consulting Services
Consulting is at the core of what we do
Our expertise spans from acting as trusted advisors and decision-makers in boardrooms and e-commerce leadership teams, to delivering sharp strategic thinking and operational finesse that meets and exceeds your customers’ expectations.
You’ll find Omniarch at every step of the customer journey
We work across the full digital customer journey—from first impressions to post-purchase loyalty.
Our consultants bring expertise in everything from brand building and traffic acquisition to conversion, customer experience, and CRM. This means we can step in where support is needed most, regardless of where the challenges lie.
Depending on your needs, we match the right person to the right role—whether that’s a CCO, CDO, Head of E-commerce, E-commerce Manager, Digital Marketing Manager, CRM Manager, or operational specialists in Content, UX, web, or analytics.
Three ways to work with us
Same consultants, different commitment. The difference is how much responsibility we take and for how long.
Strategic Services & Assessments
We review a defined part of your business, such as returns or profitability, and show you where you are losing money. The engagement has a fixed scope and a clear end.
Managed Service
We run all or part of your e-commerce department with a team that scales up and down as needed. You get the specialists without having to hire them.
Seven assessments to choose from
Each assessment answers a bounded question and is delivered as a document you own. They are sold standalone and are often the starting point of a collaboration.
Omniarch Digital Assessment
We review the entire digital buying experience and deliver analysis, improvement suggestions, and a prioritized roadmap. The aim is to conduct an objective current-state analysis based on available data and established best practices, in order to generate hypotheses for your company’s continued transformation.
Omniarch Profit Assessment
PROFA is for e-commerce companies that want to improve profitability, streamline marketing efforts, reduce silo thinking between marketing, purchasing and analytics, and allocate budget where it makes the greatest impact on margins.
- Contact
- David Vallin
Omniarch AI Shopping Assessment
AI visibility is not a temporary adjustment. Our assessment reviews your e-commerce thoroughly across seven specific modules — from how traffic is tracked to how your product feed is interpreted.
- Contact
- Josef Abou
Omniarch Returns Assessment
Ready to get a return on your returns? We’re here to help! Omniarch Returns Assessment provides you with a strategic and tactical toolkit to minimize and manage returns, thereby enhancing customer experience, profitability, and sustainability.
- Contact
- Kristofer Fanger
User Experience Intelligence Assessment
We know gut feeling matters, but data from our UXI Assessment gives us the ability to quickly prove or disprove that feeling.
- Contact
- Robert Jojje Borssén
Omniarch Payments Assessment
PAYA is for e-commerce companies that have passed around 50–70 million SEK in revenue, or are growing rapidly, want to improve conversion and maximize profitability, and need independent advice on contract terms, payment methods, and providers.
- Contact
- Daniel Aronowitsch
Omniarch Marketplace Assessment
With our Marketplace Assessment we identify your potential based on your desired positioning on current marketplaces.
- Contact
- Alenka Fey
Book a call
Leave your details and we will come back with a proposed scope and timeline.