We step in where you need us (interim)
We place a senior consultant as your Head of E-commerce or CRM Manager, for as long as you need. You get someone who owns the results, not an advisor on the sidelines.
Digital Growth Agency of The Future
Bespoke strategies, maximized sales.
Omniarch - Your Challenge, Our Passion.
We empower ambitious B2C and B2B brands to achieve accelerated digital growth. Our senior consultants offer hands-on expertise in e-commerce, digital transformation, and commercial business development. Whether you’re redefining your digital strategy, boosting conversion rates, or leading complex organizational change, Omniarch is your dedicated partner from boardroom vision to operational execution.
Assignments we have stepped into
We step into the role, not the project. Here is what that means at three clients.
Hemköp (Analytics)
- Role
- Digital Analyst.
- Focus
- Management and maintenance of the analytics stack, creation of member-level analyses, test design and impact evaluation, analytical work in projects related to digital marketing follow-up, and development of control tools for campaign pricing, among others.
Mekster (UXI)
- Role
- User Behaviour & Experience Lead.
- Focus
- Implementation of FullStory, analysis of the customer journey and identification of issues, team training and ongoing support, visualization and accessibility of insights.
Skistarshop
- Role
- Project Lead, E-commerce Consultant.
- Focus
- Pre-study, requirements specification, negotiation, project management, implementation of composable platform, system integration, launch.
A Digital Success Story—We Have Many
- SAYSKY
- Åhléns
- NELLY
- Kundo
- CDON
- Hemköp
- Best of Brands
- SkiStar
- J.Lindeberg
- Xlash
- Röhnisch
- aPak
- MEDS
- Ludvig & Co
- Filmstaden
- Carla
- NN.07
- Oscar Jacobson
- Online Brands
- A Retro Tale
- Twistshake
- TOBE Outerwear
- NK
- Peak Performance
- Sjöstrand Coffee
- Cellbes
- Youty
- Coop
- StudioNord
- ByMalina
- BabyWorld
- Afound
- Home of ESS
- Fenix Outdoor
- Estrid
- STIGA Sports
- Holdit
- MQ
- Qliro
- Newport
- Ellos
- Däckpartner
- Sandqvist
- Johnells
- Soft Goat
- Alpe Eyewear
Three ways to work with us
Same consultants, different commitment. The difference is how much responsibility we take and for how long.
Strategic Services & Assessments
We review a defined part of your business, such as returns or profitability, and show you where you are losing money. The engagement has a fixed scope and a clear end.
Managed Service
We run all or part of your e-commerce department with a team that scales up and down as needed. You get the specialists without having to hire them.
Seven assessments to choose from
Each assessment answers a bounded question and is delivered as a document you own. They are sold standalone and are often the starting point of a collaboration.
Omniarch Digital Assessment
We review the entire digital buying experience and deliver analysis, improvement suggestions, and a prioritized roadmap. The aim is to conduct an objective current-state analysis based on available data and established best practices, in order to generate hypotheses for your company’s continued transformation.
Omniarch Profit Assessment
PROFA is for e-commerce companies that want to improve profitability, streamline marketing efforts, reduce silo thinking between marketing, purchasing and analytics, and allocate budget where it makes the greatest impact on margins.
- Contact
- David Vallin
Omniarch AI Shopping Assessment
AI visibility is not a temporary adjustment. Our assessment reviews your e-commerce thoroughly across seven specific modules — from how traffic is tracked to how your product feed is interpreted.
- Contact
- Josef Abou
Omniarch Returns Assessment
Ready to get a return on your returns? We’re here to help! Omniarch Returns Assessment provides you with a strategic and tactical toolkit to minimize and manage returns, thereby enhancing customer experience, profitability, and sustainability.
- Contact
- Kristofer Fanger
User Experience Intelligence Assessment
We know gut feeling matters, but data from our UXI Assessment gives us the ability to quickly prove or disprove that feeling.
- Contact
- Robert Jojje Borssén
Omniarch Payments Assessment
PAYA is for e-commerce companies that have passed around 50–70 million SEK in revenue, or are growing rapidly, want to improve conversion and maximize profitability, and need independent advice on contract terms, payment methods, and providers.
- Contact
- Daniel Aronowitsch
Omniarch Marketplace Assessment
With our Marketplace Assessment we identify your potential based on your desired positioning on current marketplaces.
- Contact
- Alenka Fey
Insights on e-commerce
17 key factors to craft the perfect Free Delivery strategy
Setting the right free delivery limit is a game-changer for any business that delivers products directly to customers. It’s more than just a logistical decision; it’s an opportunity to enhance the customer experience, drive purchasing behavior, and keep you ahead of the competition.
E-commerce & Beyond: Ways to foster customer loyalty
Brands with loyal customers benefit from repeat purchases, higher customer lifetime value, and word-of-mouth referrals. Building customer loyalty involves more than just offering discounts; it requires creating meaningful relationships through excellent service, personalized experiences, and consistent value.
Financial Considerations and Key Criteria for Subscription Services
Have you ever noticed how easy it is to predict when you’ll need a new supply of something? That's a big reason why predictable replacements or deliveries work so well. Subscriptions capitalize on this predictability, ensuring you never run out of what you need. This article also covers the financial aspects to consider, helping you make informed decisions about subscription services.
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