Dedicated

Case
Dedicated x Omniarch
Dedicated x Omniarch

Our Mission

  • Focus Areas

    E-commerce, UX, digital marketing, brand, marketing automation, customer service.

  • Our Roles

    E-commerce Lead. Digital Lead.

Omniarch was instrumental in Dedicated's digital expansion.

We have played a central role in Dedicated´s digital expansion, both strategically and operationally, in close collaboration with the CEO, CFO, and the rest of the team. Our work has encompassed market strategy, digital marketing, UX, marketing automation, and the development and improvement of customer service.

Key Aspects

  • Enhanced customer experience:

    Analysis and evaluation of the existing site along with an action plan for an improved customer experience.

  • A digital growth journey:

    Establishment of a digital marketing plan that has contributed to significant e-commerce growth in a short period.

  • Improved customer service:

    Evaluation of the existing customer service and the establishment of an enhanced customer service function.

"Dedicated has had the opportunity to work together with Omniarch during our digital expansion over the past year. They have assisted us with both strategic and operational work, creating fantastic momentum for Dedicated. Seeing such great results in a short time makes them a natural partner in our continued growth."

Johan Mooe

CEO Dedicated

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